Across the country every day, Kenyans are increasingly relying on simple technologies as tools for socio-economic transformation. These innovations have in turn stimulated acquisition of new skills, increased civic participation, and access to Insurance, education, healthcare, public safety among others.

Until recently, insurance has been slow to technological change. The insurance industry seemed to be operating in the same old way while new players worked to technologically disrupt banking and financial management, ticketing, travelling, bill payments etc. That era of stability has ended with increasing deployment of advanced sensor technologies and related services. The Insurers and reinsurers are seeking new and innovative systems to improve service delivery and efficiency within their companies.

A report by Institute on International Finance 2016 examining how technology is beginning to reshape the insurance landscape stated that Insurance is now like other major industries, grappling with the risks and opportunities of new technologies. The report further stated that one of the most exciting implications resulting from these developments is expanded insurability for low- income populations. In turn, this is accelerating competition, innovation and change in insurance.

In light of this, Resolution Insurance has adopted this new technology shift. Recently, we have implemented the SSP Pure Insurance System that is aimed at improving service delivery and simplifying product design processes. The system will drastically reduce exhausting and time consuming manual processes. Customers will benefit from an array of services such as web based application processes, digitized quotes among others.

Further, the integrated portal will support full cycle trading for Resolution Insurance brokers thereby enabling Insurance brokers benefit from single solutions claims management, e-trading across the broker community and overall policy administration.

 

In addition to simplified processes, we cannot ignore the mobile world which is a key innovation contributing to reshaping of the insurance industry today. The growing prevalence of mobile phones provides new methods for insurance firms to communicate with and provide products seamlessly at all hours to their customers, encouraging greater engagement and brand allegiance.

The Insurance market is an information based market since there is a lot of information gathering, processing and distribution and thus technology is needed to manage all this information.

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  2. McDonald’s restaurants across England and Wales are set to reopen next week, but the chain will only be accepting
    table service.    

    From 17th May, people will be able to eat inside restaurants after months of closures due to lockdown.

    While the fast food giant has been open for takeaway and delivery over the past year,
    the chain is now letting customers back into stores, after some branches opened for outdoor dining last month. 

    McDonald’s restaurants across England and Wales are set to reopen next week, but the chain will only
    be accepting table service. Pictured: Food is served at McDonald’s in Rutland

    McDonald’s is also encouraging customers to order through the app to stay as Covid-safe as possible, with those
    wanting to dine inside restaurants selecting the ‘eat in’ option when ordering
    from their phones.  

    The chain has added numbers to all of its tables, which customers will need to
    add  with staff then bringing food to the table.

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    To make sure they comply with social distancing, the chain will have less seats than usual.

    McDonald’s is currently open for outdoor dining for
    up to six customers at restaurants that have available outdoor seating
    – exclusively for those ordering via the My McDonald’s App. 

    From 17th May, people will be able to eat inside restaurants after
    months of closures due to lockdown.

    It comes after  McDonald’s delighted fans by announcing the return of their Bacon Clubhouse Double and the Chicken Deluxe for
    their summer menu.

    The £4.79 Bacon Clubhouse Double Burger is 667 calories and is made
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    For those who prefer chicken, the fast food giant has also
    brought back the Chicken Deluxe  burger for £4.39.

    Made of two crunchy Chicken Selects layered with smooth Emmental cheese, lettuce,
    and red onions, it’s topped with a zesty tomato relish and cool mayo.

    Other classic faves recently returned are those little balls of joy – Cheese and Herb Melts
    (£1.89) served with a rich tomato dip and the Galaxy Chocolate McFlurry and the Galaxy Caramel McFlurry (£1.39) – back by popular demand. 

    The ultimate chocolatey dessert made from soft dairy ice cream, swirled with Galaxy chocolate pieces and either
    a chocolate or smooth caramel sauce. Both available as
    a Mini McFlurry (£0.99). 

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